Accessibility statement
Thank you for your interest in the accessibility of our online presence.
We want everyone to be able to use our online shop without restrictions. That is why we are highly committed to digital accessibility and are constantly working to make our website accessible to everyone. For us, accessibility is a key part of actively promoting inclusion and creating a shopping experience that is truly for everyone.
We therefore endeavour to make our online presence accessible in accordance with the national implementation laws of Directive (EU) 2019/882.
This accessibility statement applies to: https://www.hkm-sports.com
1. general description of the service
We provide you with our online shop via our online presence. This is an electronic service within the meaning of Directive (EU) 2019/882 and its national implementing legislation.
In our online shop you can:
- Buy goods.
2. descriptions and explanations necessary to understand the performance of the service
You can initially place our products in the shopping basket without obligation via the product pages. You can correct your entries at any time before submitting your binding order. To do this, use the correction aids provided and explained in the order process. The payment methods specified in the order process are available for payment.
3. description of the fulfilment of accessibility requirements
3.1 Application of harmonised standards and technical specifications
Our online presence complies:
- in parts the Web Contents Accessibility Guidelines (WCAG) in version: 2.1. It achieves level A and AA.
The WCAG are an international standard of accessibility guidelines. They are created and maintained by the World Wide Web Consortium (W3C), the committee for the standardisation of technologies on the Internet. The aim of the guidelines is to create structures for digital services that enable access and use for all people in terms of digital accessibility.
3.2 Supporting measures
Our website provides the following supporting measures:
Use of strong contrasts in texts and images, Presentation of mandatory information in text form (no graphics or images), Meaningful and comprehensible design of headings and labelling, Character and line spacing and text size can be adjusted without loss of content, Alternative texts for images, Possibility of alternative presentation for non-text elements, Comprehensible labelling and explanations (esp. for forms), Information on input errors in text form, Textual identification of mandatory fields (e.g. via asterisks), Shop elements that can be operated using a keyboard and assistive technologies (e.g. order process). Textual identification of mandatory fields (e.g. using asterisks), shop elements that can be operated using the keyboard and assistive technologies (e.g. ordering process, filter options and interactive elements such as buttons, buttons, links and menus)
4. contact details - report a barrier
Have you noticed any accessibility issues? Then you are welcome to contact us.
You can contact us as follows: by post, by email
HKM Sports Equipment GmbH
Veldhausener Straße 240
49828 Neuenhaus
Germany
Email: [email protected]
5. Responsible market surveillance authority
The federal states are currently setting up a joint body to fulfil the tasks of the Accessibility Improvement Act.
The Market Surveillance Authority of the Federal States for the Accessibility of Products and Services (MLBF) is to commence work as a new institution under public law in Saxony-Anhalt, in the state capital Magdeburg, on 28 June 2025. The prerequisite for this is the ratification of the state treaty on the fulfilment of tasks in accordance with the Barrier-Free Accessibility Reinforcement Act (BFSG) by all federal states. All federal states are currently creating the necessary conditions for this.
Contact
Please direct your inquiries until the formal establishment of the MLBF to:
MLBF (in establishment)c/o Ministry for Labor, Social Affairs, Health and Equality of Saxony-Anhalt
P.O. Box 39 11 55
39135 Magdeburg
Phone: +49 391 567 4530
Email: [email protected].
Your inquiries and information will be forwarded to the appropriate departments.
6. Arbitration Board and Procedure
There is an arbitration board at the Commissioner of the Federal Government for the Concerns of People with Disabilities. The task of the arbitration board is to resolve conflicts between people with disabilities and private economic actors of the federal government.
You can involve the arbitration board if you are not satisfied with the responses from the above-mentioned contact option. It is not about finding winners or losers. Rather, the goal is to find a solution to a problem together and out of court with the help of the arbitration board. The arbitration process is free of charge. You also do not need legal representation. On the website of the arbitration board, you will find all the information about the arbitration process (accessible at https://www.schlichtungsstelle-bgg.de/Webs/SchliBGG/DE/AS/schlichtungsantrag/wie-stelle-ich-einen-antrag/wie-stelle-ich-einen-antrag-node.html). There you can read how an arbitration process works and how to submit an application for arbitration. You can also submit the application in 'Simple Language' or in 'German Sign Language' (available at https://www.schlichtungsstelle-bgg.de/Webs/SchliBGG/DE/AS/schlichtungsantrag/wie-stelle-ich-einen-antrag/wie-stelle-ich-einen-antrag-node.html).
Use of strong contrasts in texts and images, presentation of mandatory information in text form (no graphics or images), meaningful and understandable design of headings and labels, adjustable character and line spacing as well as text size without loss of content, alternative text for images, the possibility of alternative representation for non-textual elements, understandable labels and explanations (especially for forms), indications of input errors in text form, textual identification of required fields (e.g. by an asterisk), shop elements that can be operated via keyboard and assistive technologies (e.g. ordering process, filter options, and interactive elements such as buttons, controls, links, and menus).
You can reach the arbitration office at the following address:
Arbitration office in accordance with the Disability Equality Act at the Federal Government Commissioner for the Affairs of People with Disabilities
Mauerstraße 53
10117 Berlin
Phone: +49 (0)30 18 527 2805
E-Mail: info(at)schlichtungsstelle-bgg.de
Internet: www.schlichtungsstelle-bgg.de